Legal
Cookie Policy
Last Updated: 18 April 2025 | Effective Date: 18 April 2025
This policy explains what cookies are, which ones this website uses, and how you can control them. We have kept our cookie use to the minimum necessary to operate the site and understand how it is used.
1. What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They allow the site to remember certain information across pages or between visits — for example, whether you have accepted a cookie notice, or which pages you have viewed.
Cookies are widely used and are generally harmless. They do not contain executable code and cannot be used to run programmes or deliver viruses to your device. Most web browsers accept cookies by default, though you can adjust your browser settings to restrict or delete them.
2. Cookies We Use
This website uses a small number of cookies, grouped into the following categories:
Strictly Necessary Cookies
These cookies are required for the website to function correctly. They cannot be switched off. They do not store personally identifiable information.
| Cookie Name | Purpose | Duration |
|---|---|---|
pa_cookie_consent |
Records whether you have accepted or declined our cookie notice, so we do not show it on every visit. | 12 months |
Analytics Cookies
With your consent, we use analytics cookies to understand how visitors use this website — for example, which pages are visited most often and whether visitors encounter any errors. This helps us improve the site over time. Analytics data is aggregated and does not identify you personally.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users by assigning a randomly generated number. Used to calculate visits, sessions, and pages per session. | 2 years |
_ga_* |
Google Analytics | Used by Google Analytics 4 to persist session state. | 2 years |
_gid |
Google Analytics | Distinguishes users. Used to throttle request rate. | 24 hours |
Marketing and Measurement Cookies
With your consent, we may use cookies that help us understand how people find our website and whether our communications reach the right audiences. These are third-party cookies set by advertising platforms.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp |
Meta (Facebook) | Used by Meta to track visits across websites that use their advertising services. | 3 months |
_uetsid |
Microsoft Bing | Used by Bing to retarget users based on prior visits. | 1 day |
_uetvid |
Microsoft Bing | Used by Bing to track unique users for advertising attribution. | 13 months |
3. Your Cookie Choices
When you first visit this website, a notice will appear asking you to accept or decline non-essential cookies. You can change your preference at any time by clearing your browser's cookies and reloading the page — the notice will appear again.
Managing Cookies in Your Browser
All major browsers allow you to control cookies through their settings menus. Guidance for the most common browsers is available at the following links (these links lead to third-party sites outside our control):
- Google Chrome — search "Chrome cookie settings" in your browser help
- Mozilla Firefox — search "Firefox cookie settings" in your browser help
- Safari — search "Safari cookie settings" in your browser help
- Microsoft Edge — search "Edge cookie settings" in your browser help
Please be aware that restricting cookies may affect the functionality of some websites, including features that personalise your experience.
Opting Out of Analytics
You may opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
4. Cookies and Personal Data
Some cookies may be associated with personal data — for example, if you submit a contact form, certain analytics cookies may record the page where that action occurred. We handle all personal data in accordance with our Privacy Policy and the Personal Data Protection Act 2010 (Malaysia).
5. Changes to This Policy
We may update this cookie policy from time to time, for example if we add new tools to the website or if applicable law changes. Any changes will be posted here with a revised "Last Updated" date. We encourage you to review this page periodically.
6. Contact
If you have any questions about how we use cookies, please contact us:
- Email: [email protected]
- Address: Suite 22A, Jalan Lim Lean Teng, 11600 Penang, Malaysia
- Telephone: +60 4-3927 6841