Legal

Privacy Policy

Last Updated: 18 April 2025  |  Effective Date: 18 April 2025

1. Who We Are

Pelita Adil is a family law advisory firm registered and operating in Malaysia. Our principal place of business is Suite 22A, Jalan Lim Lean Teng, 11600 Penang, Malaysia. We are the data controller in respect of personal data collected through this website and in the course of providing legal services.

2. Data We Collect

We collect personal data only where it is necessary for the purpose at hand. The categories of data we may collect include:

• Name, email address, telephone number — provided voluntarily through our contact form or by telephone
• Details of your legal matter — provided during advisory sessions or in correspondence
• IP address, browser type, and pages visited — collected automatically when you use our website
• Cookie preferences — stored locally in your browser

We do not collect sensitive personal data (such as financial account details, identification numbers, or health data) through our website. Any sensitive data relevant to your legal matter is handled under the terms of our engagement, subject to legal professional privilege.

3. Why We Collect It

We collect and use personal data for the following purposes:

• Responding to enquiries: To acknowledge and respond to messages sent through our contact form or by email or telephone.
• Providing legal services: To conduct the legal work covered by your engagement, including preparing documents, corresponding with courts and registrars, and managing your file.
• Legal compliance: To meet our obligations under Malaysian law, including conflict-of-interest checks, anti-money laundering requirements, and record-keeping obligations applicable to legal practitioners.
• Website operation: To understand how our website is used and to keep it functioning correctly, using analytics data that does not identify individuals by name.

The legal bases for processing your data are: your consent (for enquiries and optional communications), performance of a contract or engagement (for legal services), and legitimate interest (for website analytics and security).

4. How Long We Keep Your Data

• Enquiries that do not proceed to an engagement: Contact details retained for twelve months, then deleted.
• Completed engagements: Files retained for seven years from the date of closure, as required by Malaysian professional standards, then securely destroyed.
• Website analytics: Aggregated data retained for up to twenty-four months.

5. Sharing Your Data

We do not sell or rent your personal data. We may share data in the following limited circumstances:

• With courts, government registrars, or other bodies as necessary to conduct your legal matter
• With third-party service providers who assist in operating our website or practice (for example, our hosting provider), under written agreements that require them to protect your data
• Where disclosure is required by Malaysian law or a court order

6. Cookies

We use cookies to keep our website functioning correctly and to understand how it is used. Please see our Cookie Policy for a full explanation of the cookies we use and how to manage them.

7. Data Protection Measures

We take reasonable technical and organisational precautions to protect your personal data from loss, misuse, or unauthorised access. These include secure server storage, access controls limiting who within our firm can view client data, and encrypted email communication where sensitive matter details are involved. In the event of a personal data breach that is likely to affect your rights, we will notify you and the relevant authority in accordance with our obligations.

8. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent to the processing of your personal data (where processing is based on consent)
• Request that we cease processing your data for direct marketing purposes

To exercise any of these rights, please write to us at privacy@pelitaadad. We will respond within thirty days. Please note that some requests may be subject to legal limitations — for example, we may be required by law to retain certain records for a defined period.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies before providing any personal data.

10. Children

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from persons under 18. If you believe we have inadvertently done so, please contact us and we will delete that data promptly.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website or services after a change constitutes acceptance of the updated terms.

12. Contact

If you have any questions or concerns about how we handle your personal data, please contact us:

• Email: privacy@pelitaadad
• Address: Suite 22A, Jalan Lim Lean Teng, 11600 Penang, Malaysia
• Telephone: +60 4-3927 6841

If you are not satisfied with our response, you may address a complaint to the Department of Personal Data Protection Malaysia (JPDP).